Kristine Smallman, COT, placed first in the Midwest region in the Outstanding Ophthalmic Technician Awards for 2017. Smallman works at Williams Eye Institute in Hammond, IN and was nominated by Kristin DeLuna. Smallman is being honored for exhibiting teamwork with doctors and colleagues, and for industry leadership through peer mentorship. “Kris has been instrumental in organizing and training all ophthalmic techs in our office for the past 27 years,” says DeLuna. “She is conscientious about her work and truly cares about the practice.”
“Kris is patient, kind and efficient when treating patients,” adds DeLuna. “She strives to explain to the patient in layman’s terms what tests she is performing and makes them feel comfortable.”
Smallman is the leader to 16 ophthalmic technicians in her office. Over the years, she has adapted to many implementation changes including office additions, staff tripling in size and changes within the health systems including insurance and documentation upgrades.
In addition to a cash prize, Smallman’s practice has received an Icare® HOME tonometer, an easy and patient-friendly method for 24-hour monitoring of intraocular pressure to tailor the management of glaucoma patients and suspects.
The Outstanding Ophthalmic Technician Awards recognize the quality care and dedication of Ophthalmic Technicians who demonstrate exemplary talents in clinical practices, patient care, and collaboration. The awards program was established by Local Eye Site and is sponsored by Icare USA.